• All Share : 51370.24
    DOWN -0.47%
    Top 40 : 4287.69
    DOWN -1.05%
    Financial 15 : 14796.28
    UP 0.11%
    Industrial 25 : 60011.82
    DOWN -0.25%

  • ZAR/USD : 10.6458
    UP 0.32%
    ZAR/GBP : 17.6704
    UP 0.51%
    ZAR/EUR : 14.0616
    UP 0.46%
    ZAR/JPY : 0.1026
    UP 0.61%
    ZAR/AUD : 9.9696
    UP 0.63%

  • Gold : 1289.5150
    UP 0.53%
    Platinum : 1425.7000
    UP 0.83%
    Silver : 19.8058
    UP 1.90%
    Palladium : 897.5000
    UP 1.07%
    Brent Crude Oil : 102.530
    DOWN -0.18%

  • All data is delayed by 15 min. Data supplied by INET BFA
    Hover cursor over this ticker to pause.

Thu Aug 28 11:08:57 SAST 2014

Hoteliers fuss over online ratings

Travel Weekly | 25 February, 2013 16:17
File photo

Hoteliers spend as much as three hours a week poring over their online reviews and responding to them.

According to online travel site TravelMole, a recent survey by hotel operator Choice Hotels Europe of 114 franchises, operators and general managers, showed that 61% of hoteliers estimated they spent between one and three hours a week reading and responding to online reviews about their hotels. Some 35% spent less than half an hour while 3% spent up to half a day a week on reading and responding to reviews.

The highest number of respondents were Italian (76%), followed by the UK at 70%.

SHARE YOUR OPINION

If you have an opinion you would like to share on this article, please send us an e-mail to the Times LIVE iLIVE team. In the mean time, click here to view the Times LIVE iLIVE section.
Thu Aug 28 11:08:57 SAST 2014 ::