Latest
 



  • All data is delayed by 15 min. Data supplied by Profile Data
    Hover cursor over this ticker to pause.

Tue Mar 31 01:00:03 CAT 2015

Hoteliers fuss over online ratings

Travel Weekly | 25 February, 2013 16:17
File photo

Hoteliers spend as much as three hours a week poring over their online reviews and responding to them.

According to online travel site TravelMole, a recent survey by hotel operator Choice Hotels Europe of 114 franchises, operators and general managers, showed that 61% of hoteliers estimated they spent between one and three hours a week reading and responding to online reviews about their hotels. Some 35% spent less than half an hour while 3% spent up to half a day a week on reading and responding to reviews.

The highest number of respondents were Italian (76%), followed by the UK at 70%.

SHARE YOUR OPINION

If you have an opinion you would like to share on this article, please send us an e-mail to the Times LIVE iLIVE team. In the mean time, click here to view the Times LIVE iLIVE section.