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Thu Jun 30 12:19:28 SAST 2016

MTN fixes network problems that affected million subscribers

Duncan Alfreds | 16 February, 2016 09:10
MTN's head office in Johannesburg, Gauteng.
Image by: FREDDY MAVUNDA /©Business Day.

Mobile operator MTN has remedied the network problem that saw a million subscribers affected by intermittent outages of SMS and data.

"Our engineers worked around the clock to resolve the connections issues. Everything is back to normal, we are monitoring and shall revert if any changes during the day,” MTN SA told Fin24.

Late on Monday intermittent network problems related to SMS, data and voice caused about a million subscribers to have limited access to the network.

“MTN experienced network intermittent connection issues affecting approximately one million voice, SMS and data customers throughout the country yesterday (Monday). This is due to a minor glitch in the nodes carrying traffic related to the affected customers,” the company said.

“MTN apologises for the inconvenience this may have caused to our customers," it said.

Source: Fin24


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