Regulator refers 13 credit providers to consumer tribunal

The unlawful retention of clients’ pension and bank cards‚ identity documents and PIN numbers as surety was among the reasons 13 credit providers were referred to the National Consumer Tribunal (NCT) in the last week. The National Credit Regulator’s (NCR) Jacqueline Boucher on Friday said that it was “intensifying its effort to detect reckless lending and the retention of consumer bank cards and identity documents”.