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Sat May 26 13:53:55 SAST 2012

IT experts 'milk' state department

THABO MOKONE | 30 November, 2011 00:1813 Comments
The chairman of Scopa Themba Godi. Pic: Elizabeth Sejake. File photo.

The department of Correctional Services has spent more than R64-million in the past financial year on IT consultants, but its staff can barely send or receive e-mail.

This was revealed yesterday in parliament when the standing committee on public accounts studied Correctional Services' report for the 2010-2011 financial year.

Tom Moyane, the department's director-general, stunned members of the committee when he told them that his department had paid R64-million to about 189 IT consultants, brought in to support the department's "unstable" IT systems - but stability had not been achieved.

He said some of consultants had been doing business with the prisons for 25 years.

"We have consultants who have been in the department for more than 25 years, so those are the problems we are trying to deal with," said Moyane.

A shocked Themba Godi, chairman of the committee, said: "It's like a consultant's paradise."

Moyane, who was appointed director-general in 2009, went on to tell MPs that, despite the many millions paid to consultants, including some who earned R820000 for a five-day job, his department's IT network was not reliable.

"With respect to IT, I would not say it is stable. It is not stable hence we are trying by all means to have a stable IT network.

"The discussions with Sita [the State Information Technology Agency] is to create the infrastructure [that would] be functional. We have signed an agreement that this has to be in place next year," Moyane said.

"Because of instability of our network, we cannot say that we have a network that is functional."

Sita is a government agency created to help state entities develop their IT systems.

But Sita's top brass, who were present during the heated committee meeting, confessed to MPs that Correctional Services employees had been battling for years to send e-mails, which are meant to provide prompt communication among staff members.

"The issue that we are experiencing is that e-mails were being held in the server for a number of days, so all the e-mails were being delayed.

"There was a bottleneck created within the Department of Correctional Service infrastructure . it's been a number of years that the problem [has existed]," said Sita account manager Neo Sithole.

Moyane said the department has started building internal IT capacity. He said he had hired at least 40 IT network controllers this year.

ANC MP Salam Abram said the government would continue to be milked by private service providers until it started applying "commercial principles".

"Unless we start applying commercial principles in the manner in which we run a department of this nature, with a budget of R16-billion, we will get nowhere. Would the private sector have allowed things to deteriorate to the level the department has?" he asked.

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IT experts 'milk' state department

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COMMENTS [13]

BornintheRSA

Posted 178 days ago
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Will the government never learn that wasteful expenditure takes away opportunities for social upliftment. The few win from tenders while the masses continue to live with poor services.

the_original_MommaCyndi

Posted 178 days ago
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earned R820,000 for a five-day job

.... and those consultants were related to whom?

If I employ someone to do a job (or am employed by someone to do an assignment) there is a contract. That contract stipulates the remuneration, the time line and the deliverables - its called a Terms of Reference (TOR). If those deliverables are not met then ZERO remuneration is forthcoming. If the timeline is not met then the contract is re-negotiated or ZERO remuneration is forthcoming. Why is it different in with the government?

pan

Posted 178 days ago
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Private consultants or crony consultants? BIG difference. We all know how it works. Your ANC buddy, who has zero experience in the field, gets hired at outrageous rates, he then finds five "IT engineers" on the pavement, pays them R5,000 a month, and hey presto, he can by that house in Sandton, the game farm he always wanted, and a few bmw 750s.

We've seen this movie too many times to believe otherwise.

Even Jujuzela stated he had NEVER worked a day in his life, yet he is worth R100's of millions.

Well, dear people, the above scenario is EXACTLY how that happens.
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foxie123

Posted 178 days ago
Pan - don't be a rented agent, because the DG said "some of consultants had been doing business with the prisons for 25 years". where was ANC then? Don't come with that white tendency of underming our movement, bloody agent.

MsLee

Posted 178 days ago
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Firstly, why is Godi shocked? If Correctional Services has become a consultant's paradise it's surely only because department officials have allowed this to happen.

Secondly, who approved this expenditure? - especially the sum of R820,000 for a five-day project, which is OUTRAGEOUS! The person who did so should be nailed. Oh, and what about the role of those internal IT network controllers? The problem could very well be internal as much as anything else ...

donorfatigued

Posted 178 days ago
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This illustrates and encapsulates the manner in which all state functions are today handled.

"The issue that we are experiencing is that e-mails were being held in the server for a number of days, so all the e-mails were being delayed."

The very simplest problems are beyond these people's abilities to rectify.

I hope that voters understand that there is no piecemeal solution to these widespread issues - fixing one fiasco after another will continue whilst billions are wasted/stolen - until this government is removed from power and that is the only 'fix' for all these problems.

the_original_MommaCyndi

Posted 178 days ago
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"We have consultants who have been in the department for more than 25 years .."

To the best of my recollection, Correctional Services didn't have computers 25 years ago. I also seem to remember that internet access and e-mails were not around 25 years ago (especially if you didn't have a computer).

Mnbvcxz0

Posted 178 days ago
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I am afraid this points into one direction; corruption, kickbacks, nepotism, favoritism, and poor monitoring. They speak of protection of information and they have the courage to epitomise their pervesion by entertaining a secrecy bill. This bill is well drafted and has all the nice bells but one should never forget that its a dysfunctional government that seek to implement it. In a well governed country, the bill as it stands would not have been objected. The bill seeks to protect information, but how can state information be protected if it's IT infrasture is unstable?, and it's networks can be hacked into?. The IT service providers lack integrity as they collect the cheques without doing an ounce of work. Surely the IT experts will have access to the secrets, the top secret information. Like the_original_MommaCyndi pointed out, where are the Service Level Agreements?, where the perfomance agreements?, where is the service provider database review process? The same IT people are providing services to another state department I am certain!. They say 'we are being milked' as if they enjoy it, and they are enjoying being milked.

OTTOOTTO

Posted 178 days ago
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Its a disgrace to the say IT expert 'milk' state department. I am an IT expert and what is reported here does not seem like any expertise was involved including SITA who must be held accountable cause the emails go through their server and systems. These so called experts are just rogues giving the industry (IT experts and consultants or IT service providers) a bad name. Many people or organizations in the private sector have major problems with their e-mail systems let alone read their e-mails, one doesn't have to have to be an expert for such a mundane issue. It just shows how IT illiterate our society is including serious levels in government, only the banking sector is above average.

donorfatigued

Posted 177 days ago
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I too am active in IT professionally since 1996 - and before that a business user of computers from 1980 - long before the Internet and email came along.

But I have to say - how can there be any problem at all in running emails successfuly through a server, or a bunch of servers? With modern server software it is one of the simplest things to set up and maintain - in fact no maintenance is needed usually!

On my own state of the art server right now I could set up thousands of mail accounts and those would handle the emails of any user with the correct mail set up on his local computer - how hard can this be?

Clearly we have numerous morons abroad in our state institutions.Or we have people who are not morons but deeply, deeply corrupt and seeking any and every opportunity, no matter how ludicrous those opportunities may appear, to steal money through kickbacks etc.

If it is the latter then there is obviously no honest management authority whatever operating in the dept. Correctional Services - at any level.
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OTTOOTTO

Posted 177 days ago
Agree with you. If you are still dumb enough for that _ you just register everybody on yahoo and walla! I am offended at the article and brushing our hard earned education and experience with incompetence of these people who by the looks of would battle to set up a yahoo email account.

ZwelakheSithole

Posted 177 days ago
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There's a facilitator of all of this, SITA. SITA has a mandate to provide the wide area network for the departments, including Correctional Services. SITA are also supposed to act as an IT shop for government departments, Instead SITA facilitates consultants and dump them there. Do you remember the story at the SAPS with their CIO who facilitated her sibling to come thru' SITA to SAPS as a consultant at a ridiculous rate? The CIO at Correction Services jumped ship recently. Did the bill increase before or after? Did the CIO jump ship for something similar to SAPS?

shelatt

Posted 176 days ago
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Here's a suggestion to Godi, call in50% of the consultants on a random selection basis to sit in an auditorium and quiz them on what's going on. Then they must produce their qualifications and be subjected to an IT test drawn up by a qualified IT practitioner.

I guarantee they will be scared sh1tless and a lot of worms will come crawling out....