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Fri Jul 25 10:27:26 SAST 2014

What's the biggest pet peeve among air travelers?

AFP Relaxnews | 01 March, 2013 10:26
Respondents in US survey named unpredictable flight delays, long security lines and “other passengers” -- notably loud, crying children -- the top five pet peeves about air travel. File photo
Image by: Toru Hanai / REUTERS

Uncomfortable seats and sky-high airline fees are among the top complaints among air travel passengers, according to the results of a consumer survey.

In TripAdvisor’s annual air travel poll, in addition to limited legroom and exorbitant ticket prices, 2 000 respondents in the US also named unpredictable flight delays, long security lines and “other passengers” -- notably loud, crying children -- the top five pet peeves about air travel.

The survey also found that more US passengers will be flying the global skies this year, with 67% of respondents indicating they plan to take an international flight this year, compared to 56% in 2012.

The same is true of domestic fights, with 91% of respondents saying they plan to board a flight within the US -- up from 86% last year.

Having to pay extra fees for checked baggage, carry-on bags, seat selection, printed boarding passes and in-flight amenities were also identified as among the top five most annoying airline fees.

And when it came down to choosing between airlines, a quarter of respondents said they would choose the one that offered Wi-Fi, while 37% said they consider their iPad or tablet a carry-on essential, up five percent from 2012.

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Fri Jul 25 10:27:26 SAST 2014 ::