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More by Wendy Knowler…
WENDY KNOWLER | Be careful not to hand fraudsters ‘keys to your safe’
Thanks to a number of huge data breaches, fraudsters will use our personal information scattered on the dark web to sound more credible on the phone
WENDY KNOWLER | Online fraudster facilitated by a delivery service
The first rule of buying or selling via the likes of Facebook Marketplace or Gumtree: consider everyone who responds to be a fraudster, and take the necessary precautions
WENDY KNOWLER | Locked in because landlord failed to pay levies to body corporate
The managing agents of the complex were effectively punishing the tenant for the actions of her landlord, says attorney
R386m paid to complainants who asked insurance ombuds for help
Claims relating to cars made up about 40% of complaints lodged by policyholders to the ombudsman for short-term insurance last year, most involving accident-related claims rejected because of an exclusion in the policy.
WENDY KNOWLER | Beware website scammers offering bargain prices
The biggest red flag is the ‘impossible’ prices fraudsters advertise
Never trust an invoice sent as an e-mail attachment as expensive cons are rife
A Supreme Court of Appeal judgment this week went against the buyer of a home who unwittingly paid R5.5m into the bank account of a fraudster instead of that of a law firm.
KFC Add Hope: one franchise added punishment for staffers not getting enough customers to say yes to R2 donation
The fast food chain says it has taken action against a franchise shop which threatened customer-facing staff whose orders don’t include sufficient Add Hope donations.
WENDY KNOWLER | Breach of personal data points to necessity of biometrics
The impersonators know where their targets live, and where their valuable assets are at night
Discovery Insure call centre agents duped by impersonator into sending them clients' policy schedules
The fraudsters who got their hands on the policy schedules of some Discovery Insure clients didn’t stage an elaborate cyberhack into the company’s server; they simply impersonated the policyholders and got call centre agents to e-mail those schedules to them.
WENDY KNOWLER | Sales scriptwriters who lose the plot
Those cold calls trying to sell you something are often confusing and incomplete






















