When airlines won't pay for your damaged luggage

28 November 2016 - 09:01 By Wendy Knowler

If your check-in luggage is damaged in transit, the airline you flew with is responsible for repairing or replacing it, right?You'd be right in assuming so, given that it's the fair and just thing to do.Plus the Consumer Protection Act states that "when a supplier has possession of any ... property belonging to a consumer, the supplier must .

This article is reserved for Sunday Times subscribers.

A subscription gives you full digital access to all Sunday Times content.

Already subscribed? Simply sign in below.

Registered on the BusinessLIVE, Business Day, Financial Mail or Rand Daily Mail websites? Sign in with the same details.



Questions or problems? Email helpdesk@timeslive.co.za or call 0860 52 52 00.

X