Consumer Live

In the time of the virus, are you still entitled to a full refund?

Wendy Knowler Consumer journalist
23 March 2020 - 06:13
People who a fortnight ago were fervently crusading about the scourge of plastic are now obsessed with getting their well-washed hands on plastic bottles of hand sanitiser or plastic atomisers in which to put their homemade sanitiser.
People who a fortnight ago were fervently crusading about the scourge of plastic are now obsessed with getting their well-washed hands on plastic bottles of hand sanitiser or plastic atomisers in which to put their homemade sanitiser.
Image: 123rf/ammentorp

In these remarkably changed times, when it comes to refunds it’s not fair to expect either consumer or supplier to take the full knock.​

This is what you need to know.

 

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