Consumer Live

Outsurance is forking out for Covid-hit clients. Why aren’t the others?

No one saw it coming.As the hospitality industry reels from huge lockdown-related losses, at least one insurer hasn’t wriggled out of helping.

Wendy Knowler

Wendy Knowler

Consumer journalist

Too many claims can saddle you with what the industry terms a 'poor claims ratio', which could see them cancelling your policy.
Too many claims can saddle you with what the industry terms a 'poor claims ratio', which could see them cancelling your policy. (123RF/TASHATUVANGO )

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