Ombud backs gym members

It was a headline bound to capture my attention: "Gym contract issues form 75% of consumer complaints". I do get a steady stream of gym-related complaints, but they make up nowhere near 75% of my inbox - car and cellphone dramas account for the lion's share.On reading that story, published last week, a different statistic emerged: "75% of complaints to the National Consumer Commission about gyms related to contract cancellation issues.