Icasa should have cut data costs‚ social media users say
While some social media users have welcomed the changes to regulations on data usage‚ many have bemoaned the fact that data costs have not been reduced.
The Independent Communications Authority of SA (Icasa) announced on Thursday that cellphone users will soon have an option to keep their data and not risk losing it if they have not used it within 30 days.
This was one of the announcements the regulator made at a media briefing in Sandton‚ Johannesburg where it released its review of the 2016 End User and Subscriber Charter Regulations.
Icasa said the new data usage regulations would allow users to keep the data so long as they remained active on the cellphone network.
Icasa councillor Bontlenyana Mokhele also announced that subscribers should receive notifications on their data usage‚ transfer data to other users on the same network and network providers cannot charge different rates for data used out of bundle without subscribers’ consent.
Users will receive notifications when they have used half‚ 80% or all of their data.
The new regulations will be effective a month after they have been published in the government gazette.
Social media users were quick to respond and some are unhappy that data costs were not reduced:
Icasa rules that out-of-bundle charging requires specific consent. This means customers are far more likely to buy new bundles than pay for expensive out-of-bundle data. The end of data billshock.— Michael Jordaan (@MichaelJordaan) April 26, 2018
Dear @CellC_Support @Vodacom @MTNza ICASA says you must allow us to share data with our friends, warn us when our data is about to deplete at 50% and not use our airtime if data has depleted, lastly you can't take our data saying is has expired. Regards #DataMustFall— Nkgono Neria (@neriahlakotsa) April 26, 2018
MTNza is smart,they introducing Social Bundles on the day ICasa is releasing their statements on data bundles prices. I see them! 👀— Theo The Ninja™ (@Yung_TheoLogySA) April 26, 2018