"It is true that some drivers who avail themselves on the Taxify app have earned more than a gross income of R8,000 per week in the past. As Taxify does not pay for petrol and other expenses it cannot comment on what the driver’s net income is after he has received his payment from Taxify South Africa (Pty) Ltd."
The e-hailing service said it will change their ads to read "earn R8,000/week" to "earn around R8,000/week". The ARB felt this was "substantially the same claim as the original claim".
They gave Taxify SA a second opportunity to respond and "asked for substantiation of the amount claimed". Taxify SA declined.
ARB told its members not to accept Taxify SA ads containing the claim.