The RSR also found the signalling system between the Eerste Fabrieke and Pienaarspoort stations has been broken for about two years.
"This is a matter of serious concern due to the heightened risk of manual authorisation. It is clear from the report that the train crew performed their duties with diligence, calm and professionalism and averted many more potential injuries," Mbalula said.
The RSR also found commuters interfered with the driver by activating the alarm when he tried to move the train backwards to avoid the crash.
"It is equally alarming to learn that passengers ignored the driver's instruction to evacuate the train, resulting in injuries that could have been avoided. This should not be construed as apportioning any blame to those who were injured in the incident," Mbalula said.
Mbalula believes train safety is a "collective responsibility".
"It is only when we work together and respect safety protocols in our railways that we can save life and limb."