Takealot gets shaded on Black Friday for hiccups ... again
Takealot's Black Friday sale is a “scam”.
This is according to not-so-happy shoppers, who flocked to social media to complain that the discounts offered are "not actually" discounts. On Twitter, the hashtag #Takealotscam trended as customers screengrabbed images of items which were allegedly cheaper days before Black Friday.
Over the past few years, Takealot’s Blue Dot Sale has been hyped as the ultimate Black Friday extravaganza.
With so much advertising put into it, South Africans jumped on their phones and laptops at midnight to look for their first purchase.
However, some customers say that the prices were not reduced as much as expected.
Others social media users complained about the checkout process, claiming that the prices change during checkout and the 'payment page is stuck.'
Takealot defended the pricing complaints, telling TimesLIVE that in some cases there are two different sellers for the same product on the site. The company says that it is possible that one seller of the same product is not part of the Blue Dot Sale.
The company explained that in some cases there is limited stock of an item available. It said once the Blue Dot Sale stock is sold out, the item reverts to its original pricing.
"Unfortunately, this can sometimes happen whilst a shopper is in the process of checking out which seems to have been the case in this instance. Deals are available on a first-come, first-serve basis and stock is only reserved once payment is received."
This is not the first time Takealot has been slammed on Black Friday. In previous years, their site crashed and customers experienced difficulties making payments.
Here is a snapshot of some of the reactions:
BLACK FRIDAY IS A SCAM🤓— Gladwin K🌙☀️ (@ManDeepest) November 29, 2019
Look below and see that Takealot is ripping off people with this black Friday nonsense 2 months back I bought a 64gb as card for R159, now on black Friday it's R169, Takealot says privious price is R466🤣🤣 #Takealot #BlueDotSale pic.twitter.com/fvRJElrzCH
Guys #Takealot robs people EVERY BLACK FRIDAY. They increase prices, they take R1 off their "deals".— Theodorah Manjo †♡ (@MissManjo) November 29, 2019
Don't do it. Check out One Day Deals maybe. Takealot are complete crooks!
They pulled this stunt last year as well. Be careful. pic.twitter.com/x8TUZES8ov
#takealot i bought the toy for R105 and it was not on sale now on the blue dot sale you guys claim the original price is R119 and it been reduced to R90. I wonder how many other items have inflated incorrect original prices. pic.twitter.com/maI3IsrIQy— The Seed YaMchangane (@Ounalypse) November 28, 2019
Same with the 65inch Qled samsung tv...advertised at 14.999..and checkout 19.999😏— MissY (@y_behave) November 28, 2019
This article was updated to include Takealot's comment.