Last month, Ithuba announced a shutdown of its offices amid the coronavirus outbreak.
“During the lockdown, our head office and all regional offices will be closed. This means that no winners will be able to claim their winnings at any of our offices. Players should not be anxious about this because all winning tickets have a lifespan of 365 days. It is therefore imperative that players keep their tickets safe until they can claim,” Ithuba said.
Those with smaller winnings could claim from supermarkets remaining open during the lockdown.
“Winnings below R2,000 can be claimed at participating retailers, while bigger retailers such as Checkers can pay up to R10,000 and approved prize-payout centres up to just under R50,000.”