But what followed angered many South Africans on social media - “for your domestic worker, we have chicken necks, gizzards, head and feet.”
“This is sheer racism, bigotry and an insult to our beloved mothers, fathers and sisters alike,” read one reaction posted online.
“People in Musina let’s boycott buying from CY Frozen Foods as they think domestic workers are inferior human beings,” read another
Celebrities including Somizi Mhlongo also weighed in, saying: “Domestic workers play a huge role in our lives ... they don’t deserve such disrespect ... they owe our mothers, sisters, aunts who look after our home a huge apology.”
The company has since apologised in an open letter for the remark.
“CY Frozen Foods would like to sincerely and unreservedly apologise to the community of Musina for the insult caused by our recent advertisement,” it read.
“We, the management of CY Frozen Foods, take full responsibility for the regrettable advertisement which does not constitute our values and respect for our customers, whom we have always valued.”