Members are able to activate the service through their 24-hour call centre.
Ossip said responding to emergencies is nothing new to Discovery Insure, which recently supported people stuck in their homes during the floods in KwaZulu-Natal, even providing air rescue for some homes.
“Once an emergency call is received in our operations control centre, we will initially dispatch a rapid intervention vehicle fitted with an ultra-high-pressure (UHP) pump system while mobilising additional resources. The UHP unit can be connected to a garden hose and allows a very effective first attack against house fires, car fires and other smaller fires.”
Ossip said implementing important fire prevention strategies at home and within your place of work is important.
According to data from the Fire Protection Association of SA, a fire occurs in Johannesburg every six hours.
“Simple actions such as installing smoke detectors, regularly checking electrical connections and the servicing of fire extinguishers can literally save a life,” Ossip said.
“I am confident Fire Force will make a visible and impactful difference in the weeks and months ahead, but I also urge everyone to do their own fire safety checks to make our families and homes as fireproof as possible.”
Fire Force will service the greater Johannesburg area in a 10km radius, which includes most of the city.
Shapiro said the standing order of the brigade is to have wheels turning within two minutes of a call, with the smaller and lighter intervention vehicles racing ahead of the pumpers.
Ossip said in general people don’t believe fires affect them.
“But then you realise how often fires occur. There have been three major fires across our client base in the past 10 days. On Thursday a fire in Douglasdale claimed a life.”
He said the most common causes of residential fires were electrical faults, gas heaters and mistakes like knocking over a lamp. He said errors in home builds such as faulty chimney design were also responsible for fires.
“Nine in 10 fires are caused by human error and we have seen a dramatic increase in house fires.”
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