Makers of Sophia the robot plan mass rollout during pandemic

25 January 2021 - 08:11 By Reuters
Sophia and her creator David Hanson, who believes the Covid-19 pandemic will open new opportunities for the robotics industry.
Sophia and her creator David Hanson, who believes the Covid-19 pandemic will open new opportunities for the robotics industry.
Image: Sandile Ndlovu/SowetanLIVE

“Social robots like me can take care of the sick or elderly,” Sophia says while she conducts a tour of her lab in Hong Kong.

“I can help communicate, give therapy and provide social stimulation, even in difficult situations.”

Since being unveiled in 2016, Sophia - a humanoid robot - has gone viral. Now the company behind her has a new vision: to mass produce robots by the end of the year.

Hanson Robotics, based in Hong Kong, said four models, including Sophia, would start rolling out of factories in the first half of 2021 as researchers predict the pandemic will open new opportunities for the robotics industry.

“The world of Covid-19 is going to need more automation to keep people safe,” founder and chief executive David Hanson said, standing surrounded by robot heads in his lab.

Hanson believes robotic solutions to the pandemic are not limited to health care, but could also help customers in industries such as retail and airlines.

“Sophia and Hanson robots are unique by being so human-like,” he said.

“That can be useful during these times when people are terribly lonely and socially isolated.”

Hanson aims to sell “thousands” of robots in 2021, both large and small.

Social robotics professor Johan Hoorn, whose research has included work with Sophia, said though the technology is still in relative infancy, the pandemic could accelerate a relationship between humans and robots.

“I can infer the pandemic will help us get robots in the market earlier because people start to realise there is no other way,” said Hoorn of the Hong Kong Polytechnic University.

Hanson Robotics is launching a robot this year called Grace developed for the health-care sector.

Products from other big players in the industry are also helping fight the pandemic. SoftBank Robotics’ Pepper robot was deployed to detect people who weren’t wearing masks. In China, robotics company CloudMinds helped set up a robot-run field hospital during the coronavirus pandemic in Wuhan.

The use of robots was on the rise before the pandemic. According to a report by the International Federation of Robotics, worldwide sales of professional-service robots had already jumped 32% to $11.2bn between 2018 and 2019.

Some humans might be wary of putting robots in such sensitive roles.

When asked whether people should fear robots, Sophia replied: “Someone said ‘we have nothing to fear but fear itself’. What did he know?”


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