Air Canada and the union representing 10,000 striking flight attendants held early discussions on Monday night, the union said, the first such talks in nearly a week.
In a rare act of defiance, the Canadian Union of Public Employees (Cupe) remained on strike after the Canada Industrial Relations Board (CIRB) declared its action unlawful. Air Canada's unionised flight attendants walked off the job on Saturday after contract talks with the carrier failed, in a move that disrupted travel plans for hundreds of thousands of passengers.
The union is in meetings with Air Canada, the country's largest carrier, with the assistance of mediator William Kaplan, in Toronto, Cupe said on Facebook. The strike is still on and talks have just commenced, it said.
The two sides had not spoken since before the start of the strike.
Earlier, Reuters reported the two sides were holding talks. A source said there are discussions being held on whether to hold formal mediation, but with the condition that the flight attendants return to work.
Canadian jobs minister Patty Hajdu has been pushing the parties to return to the negotiating table and reach a collective agreement for workers as soon as possible.
Air Canada CEO Mike Rousseau on Monday defended the airline's offer of a 38% boost in compensation to striking flight attendants but said there was a big gap with the union's demand and did not offer a path to return to negotiations.
Hours later, Hajdu raised pressure on Air Canada, saying she was launching a probe into airline pay and a negotiated agreement between workers and the company would produce “the best deal”. Hajdu and Rousseau's comments followed the union's refusal of a federal labour board's order to return to work. That has created a three-way standoff between the company, workers and the government and raised the stakes in a dispute that has disrupted flights for hundreds of thousands of travellers during tourist season.
Flight attendants want higher wages and to be paid for time spent boarding passengers and other duties on the ground.
They are not paid specifically for such work and Hajdu in her comments on X voiced surprise at what she called allegations of unpaid work at the airline, which for months has been in on-and-off contract talks that prominently included the ground pay demands.
“I've ordered a probe into the allegation of unpaid work in the airline sector,” said Hajdu, who on the weekend kicked off efforts to force binding arbitration to end the strike.
A leader of the striking union said on Monday he would risk jail time rather than allow cabin crews to be forced back to work by a federal labour board.
Rousseau said the strike was illegal and hurt the airline's customers and brand.
“The union's proposals are much higher than 40% and so we need to find a path to bridge that gap. We're open to listen and have a conversation,” he said.
Cupe said the strike would continue until the carrier negotiates on wages and unpaid work.
The union has said Air Canada's offer accounts for 17.2% higher wages over four years.
Prime Minister Mark Carney pleaded for a resolution, saying “hundreds of thousands of Canadians and visitors to our country are being disrupted by this action”.
A domestic tourism boom has helped limit the economic damage from tariffs imposed by Canada's biggest trade partner, the US.
The stoppage extended into a third day on Monday, stranding passengers and forcing Air Canada to suspend its third-quarter and full-year 2025 guidance, sending shares down nearly 3%. The airline was already struggling with lower profit due to fewer bookings to the US.
The carrier normally carries 130,000 people daily and is part of the global Star Alliance of airlines.
While passengers have largely expressed support for the flight attendants, some are growing weary of the uncertainty.
Danna Wu, 35, said she and her husband will have no choice but to drive from Winnipeg to Vancouver if the strike persists for a visa appointment. Though she believes Air Canada should pay its attendants more, the University of Manitoba master's student added, “It’s not responsible to strike and leave thousands of passengers in such chaos.” The Air Canada flight attendants' demands on unpaid work follow gains recently won by flight attendants in the US, including at American Airlines and Alaska Airlines .
The government's options to force an end to the strike include asking courts to enforce the order to return to work and legislation. The previous Canadian government intervened last year to head off rail and dock strikes that threatened to cripple the economy, but it is highly unusual for a union to defy a CIRB order.
Reuters
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