Contact TimesLIVE and the Sunday Times
Main contact numbers:
Tel: +27 11 280 3000
Physical address:
Hill on Empire, 16 Empire Road (corner of Empire and Hillside), Parktown, Johannesburg
Subscriptions call centre:
Tel: 0860 52 52 00 or helpdesk@timeslive.co.za (Mondays to Fridays: 7am–4pm; Sundays: 7am–12pm)
What would you like to do today?
Contact the newsdesk:
- Sunday Times: +27 11 280 5155 or suntimes@sundaytimes.co.za
- TimesLIVE/TimesLIVE Premium: +27 11 280 3806 or tellus@thetimes.co.za
- Durban office: +27 31 250 8500
News tip-offs:
If you have a story you would like us to investigate, send an email with your contact details and phone number to newstipoff@sundaytimes.co.za.
Subscribe to the Sunday Times or ask about a subscription:
View our subscription options and FAQs page, or contact Tel: 0860 52 52 00 or helpdesk@timeslive.co.za.
Advertise in the newspaper, on the website or on our apps:
View our advertising information page.
Submit a letter to the editor:
While pseudonyms are sometimes acceptable, correspondents should sign letters and provide a name, street address and daytime contact number. The editor reserves the right to edit letters. We do not accept attachments – please insert your letter in the body of your email message.
- Letters to the Sunday Times: letters@sundaytimes.co.za
- Letters to TimesLIVE Premium (daily): letters@thetimes.co.za
Submit an opinion piece:
We do not publish opinion pieces already sent to other newspapers. Submitting an uncommissioned opinion piece is no guarantee that it will be published and we reserve the right to edit all opinion pieces.
Report a technical problem with the website or app:
Email timeslivenews@arena.africa with as much detail as possible about the problem.
Republish our material in print or online:
Contact syndication@arena.africa or Tel: +27 11 280 3916.
Request back copies of the Sunday Times newspaper:
Please call Tel: +27 11 280 3933.
Editorial and business contacts
News desk:
- TimesLIVE/TimesLIVE Premium: Juliette Saunders on +27 11 280 5492 or Naledi Shange on +27 280 3105 or tellus@thetimes.co.za
- Sunday Times: Samantha Smith on +27 11 280 5086 or suntimes@sundaytimes.co.za
Digital:
- Phumza Sokana on +27 11 280 3806 or sokanap@sundaytimes.co.za
Politics:
- Sibongakonke Shoba on +27 11 280 5145 or shobas@sundaytimes.co.za
Business:
- Caiphus Kgosana on +27 11 280 3488 or kgosanac@sundaytimes.co.za or mail btimes@sundaytimes.co.za
Lifestyle:
- TimesLIVE & Sunday Times Lifestyle Digital, TimesLIVE Premium, and Sunday Times Lifestyle Magazine: Andrea Nagel on +27 11 280 5642 or nagela@sundaytimes.co.za
- Travel Weekly: Elizabeth Sleith on +27 11 280 5117 or sleithe@sundaytimes.co.za
Sport:
- Sunday Times: Bareng-Batho Kortjaas on +27 11 280 5135 or kortjaasb@sundaytimes.co.za
- TimesLIVE/TimesLIVE Premium: Marc Strydom on +27 11 280 5973 or strydomm@timeslive.co.za
TshisaLIVE (Entertainment):
- Contact Joy Mphande on +27 11 280 5215 or mphandej@arena.africa or mail entertainment@timeslive.co.za
IgnitionLIVE & TimesLIVE Motoring:
- Thomas Falkiner on +27 11 280 5078 or falkinert@arena.africa
Newspaper circulation and subscriptions:
- Tel: 0860 52 52 00 or helpdesk@timeslive.co.za
Website, email newsletters and apps:
- Phumza Sokana on +27 11 280 3806 or sokanap@sundaytimes.co.za
Marketing:
- Contact +27 11 280 3000 or marketing@arena.africa
Arena Holdings BEE credentials
Arena Holdings is the publisher and owner of TimesLIVE, TshisaLIVE, the Sunday Times, and TimesLIVE Premium, among others. It is a Level 4 contributor to broad-based black economic empowerment on the generic scorecard set out by the Department of Trade and Industry.
Press code
TimesLIVE and the Sunday Times proudly displays the “FAIR” stamp of the Press Council of South Africa, indicating our commitment to adhere to the Code of Ethics for Print and online media which prescribes that our reportage is truthful, accurate and fair.
Should you wish to lodge a complaint about our news coverage, please lodge a complaint on the Press Council’s website, alternatively email the complaint to enquiries@ombudsman.org.za or contact the Press Council on 011 484 3612.
Arena Holdings is also a member of the IAB SA, the non-profit, non-government organisation helping SA's leading media companies, advertising agencies, brands and technology firms excel in digital marketing and related activities.