SAA apologises after medallist barred from taking prosthetic leg on plane home from Paralympics

20 September 2016 - 19:36 By Nomahlubi Jordaan

South African Airways has apologised to Paralympics bronze medallist Tyrone Pillay after the airline refused to allow his prosthetic leg on board the flight when he returned from Rio De Janeiro on Tuesday. The shot-putter took to social media early on Tuesday voicing his disappointed at the airline after the incident.Worst airline to fly with @flysaa. Terrible treatment of a Paralympic athlete as the staff refuse to allow my prosthetic leg on board.— Tyrone Pillay (@pillaytyrone) September 20, 2016PillCan't believe I get treated like this after winning a medal for our country. Totally disrespectful @flysaa— Tyrone Pillay (@pillaytyrone) September 20, 2016ayFlySAA spokesperson Tlali Tlali confirmed the incident‚ saying the airline had apologised to Pillay. "We confirm that we are aware of the incident after it was brought to our attention through the media. "As one of the sponsorship partners of the Olympics and Paralympics teams that flew our athletes from Johannesburg to Brazil and back‚ we are disappointed that Mr Pillay's otherwise pleasant customer experience got spoilt on the last leg of his journey back home‚" said Tlali."From what we have been able to gather up to now is that the incident happened just before he got on board the aircraft. He was flying… from Johannesburg to Durban. "SAA has already made contact with Mr Pillay and we have apologised to him."Tlali said the airline was following up on the matter internally and would have a session with the staff member concerned to hear their side of the story. The airline's policy‚ according to Tlali‚ makes provision for passenger assistive devices to be carried into the cabin."Mr Pillay's prosthetic legs fall under this classification and should have been allowed... We have learnt that whilst this incident had nothing to do with our cabin crew‚ they also apologised to Mr Pillay‚" Tlali added. Pillay‚ a shot-putter‚ won bronze in the in the F42 category at the Paralympics...

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