eThekwini municipality not showing signs of Batho Pele

A Durban high court judge found city officials reacted bureaucratically and didn't provide a 'sympathetic ear' over an exorbitant water and lights bill

03 September 2024 - 04:46 By TANIA BROUGHTON

The eThekwini municipality has been accused of “simply paying lip service to slick slogans” such as Batho Pele (People First) in its dealings with ratepayers who were given the “runaround”, and faced the threat of disconnection of services after receiving an exorbitant bill...

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