WENDY KNOWLER | Front-of-house workers make or break a company right out the gate

Customer service employees’ salaries don’t come close to reflecting the value they bring to the business

08 November 2020 - 18:04

Good receptionists and switchboard operators are an incredible asset to a company – the first contact for existing and prospective clients, they leave one feeling welcome, heard, appreciated.

Blessed with abundant people skills, they are knowledgeable, efficient, warm and empathetic...

This article is free to read if you register or sign in.

If you have already registered or subscribed, please sign in to continue.

Questions or problems? Email or call 0860 52 52 00.