I have a soft spot for stations such as CCFM and Radio Islam because they bring a spiritual dimension to complex questions in education. Towards the end of an interview with the former last week, one final audience question came through to me as the guest: “Where do I enrol my child when the schools all say they are full?” My instincts told me this question required more context for a helpful answer and so I asked the host to give that mother my cellphone number so she could call me. The distraught woman had no airtime, but managed a WhatsApp message for me to call her back. That was when the drama started...