WENDY KNOWLER | Don’t let these telesales vultures bully you into anything
Telesales agents invariably catch you off guard, but if you do agree to something, there is a five-day cooling off period
14 March 2021 - 16:00
The thing which really gets me about telesales calls is the power imbalance. The caller, the telesales agent, holds most of the power, in that they have a carefully worded script, along with your name and other personal details, and they’re recording every word you say...
This article is free to read if you register or sign in.
If you have already registered or subscribed, please sign in to continue.
Questions or problems? Email helpdesk@timeslive.co.za or call 0860 52 52 00.