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EDITORIAL | Consumers have wised up to the Black Friday scam

The landscape of shopper behaviour has shifted from what it was

Consumers are still wary of big-ticket purchases, especially interest-rate sensitive goods, the sales of which are expected to underperform compared with previous holiday seasons. File image.
Consumers are still wary of big-ticket purchases, especially interest-rate sensitive goods, the sales of which are expected to underperform compared with previous holiday seasons. File image. (Esa Alexander/Sunday Times)

Black Friday sales were once a highly anticipated event, promising incredible bargains and long lines of enthusiastic shoppers. However, in recent years this once-beloved tradition has evolved into a marketing gimmick that is increasingly under scrutiny and losing its charm.

The reality is stark: Black Friday has become a marketing scam enticing customers with the illusion of unbeatable deals that may not always deliver genuine savings. In a time when consumers are more discerning than ever, many are starting to see through the carefully constructed façade. Reports show that the noise surrounding hefty discounts and flash sales doesn’t always translate into substantial savings. Retailers often inflate their prices before the sale, making discounts appear more significant than they truly are.

In an interview with BusinessLIVE, consumer financial education specialist at Momentum Group, Salem Nyati, warned that Black Friday is a ploy designed to get consumers to spend more.

Newsrooms, which once dispatched reporters to stores brimming with enthusiastic shoppers eager to snag deals at midnight, have in recent years grown silent on the matter.

She said consumers needed to be wary of retailers as they were highly skilled at leveraging psychological tactics to encourage impulse buying, making it easy to overspend.

She said consumers must do research to identify genuine discounts and avoid falling for fake deals or overpriced items disguised as bargains.

Once the epitome of holiday shopping excitement, the day has diminished in both grandeur and participation. Newsrooms, which once dispatched reporters to stores brimming with enthusiastic shoppers eager to snag deals at midnight, have in recent years grown silent on the matter. The excitement that once fuelled these reports has turned into a muted acknowledgment of apathy as consumers reassess their spending habits.

In today’s economic climate, many people find themselves unable to participate in the bargains that Black Friday claims to offer. Rising living costs, stagnant wages and inflation have left many households grappling with tight budgets. Consumers are no longer ready to chase after elusive discounts; instead, they are prioritising their financial health over the siren call of markdowns.

Gone are the days of lining up in the cold at the crack of dawn, fuelled by dreams of snagging the latest tech or a discounted television. The midnight queues are now a relic of the past, overshadowed by a growing realisation that most of the year’s best deals can be found online or during other sales events, minus the chaos. The frenzy has been replaced by a pragmatic approach to shopping, where consumers are opting for convenience and reliability over the theatrics of Black Friday.

As we reflect on the transformation of Black Friday and what it represents, it’s clear that the day is no longer the must-see shopping event it once was. It serves as a reminder of the shifting landscape of consumer behaviour — a shift that highlights the importance of mindful spending and the reality that not every supposed bargain is worth the chase. Rather than succumbing to the allure of Black Friday’s marketing, more consumers are choosing to take control of their finances, ultimately reshaping the future of holiday shopping.

It’s time to re-evaluate our relationship with Black Friday and, in doing so, we will empower ourselves to move beyond the superficial thrill of shopping towards a more sustainable and thoughtful approach to our spending.



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