How to … Promote design thinking at work

15 September 2019 - 00:00 By Margaret Harris

Design thinking, which can separate average companies from excellent ones, is made up of empathy for the end user, creativity when looking for solutions and a rational approach to making choices and trade-offs, says Anne-Marie le Roux, faculty and business consultant for innovation and design thinking at USB Executive Development.

She has the following advice:..

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