Online banking fraud still top of ombud’s workload, with the banks winning

14 May 2020 - 12:38 By Angelique Ardé

Victims of online banking fraud continue to draw the short straw, with the ombud for banking finding in favour of banks in the overwhelming majority of cases.

Internet banking fraud cases dominated the workload of the Ombudsman for Banking Services (OBS) last year, according to the OBS’s latest annual report. This is the fourth consecutive year that internet banking complaints have been the most common complaint by consumers to the office of the OBS...

This article is reserved for Sunday Times subscribers.

A subscription gives you full digital access to all Sunday Times content.

Already subscribed? Simply sign in below.

Registered on the BusinessLIVE, Business Day, Financial Mail or Rand Daily Mail websites? Sign in with the same details.



Questions or problems? Email helpdesk@timeslive.co.za or call 0860 52 52 00.