Shoppers don't click with irritating online retail sites

21 June 2020 - 00:02 By JANE STEINACKER

Sales are booming on existing e-commerce sites and new sites are popping up, but even so, many customers are abandoning their carts before checkout.

While platforms have improved over the past 10 years, "many are still getting it so wrong", says Louw van Riet, MD of e-Commerce Development SA. ..

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