Retailers scramble to improve loyalty rewards

Data shows increasing numbers of consumers seek payback when shopping

30 March 2025 - 00:00 By THABISO MOCHIKO

Consumers are increasingly using loyalty programmes, especially those linked to food and fuel purchases, to cushion themselves against the high cost of living, with 82% having used them last year. This is up from 76% in 2023, according to a report this week by Truth and BrandMapp. ..

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