The other end of the line: the helpline councillors who ward off suicide
When hope is stifled by depression, some see death as the only way out. But even in the depths of despair, there’s a way through — with the help of something as simple as a compassionate voice
24 November 2019 - 00:00
It’s 10am on a Monday morning at the South African Depression and Anxiety Group (Sadag) call centre and Joe*, a helpline counsellor, has been on the phone for an hour, talking to a woman we’ll call Dineo...
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