When Cyclone Idai struck in the eastern parts of Zimbabwe two weeks ago, the owners of the upmarket Chimanimani Hotel convened an urgent board meeting.
Their agenda was short - whether to continue with business as usual or provide assistance to a community in dire need.
Their decision was made equally fast, and almost overnight the hotel, built in 1945, was transformed into a relief centre.
It took in 500 people and all its food stock was directed to feed victims.
"But the numbers generally increased during mealtimes, at about 1.30pm and 6.30pm," said hotel manager Mandlenkosi Mataure.
"Some people have now returned to their homes which were not destroyed, and others have moved elsewhere."
The hotel still provides food and shelter, although there is now a large-scale relief effort led by the government and donor organisations to provide assistance in the Manicaland province.
"We need food aid urgently," Mataure said.
"We have been trying to ration what we are giving out and can afford to plan two days ahead. As for the community, they need semi-permanent structures for shelter. Roads have to be reconstructed in order for us and the community to access food and medicines."
The Chimanimani Hotel's saving grace is largely that it is located in a hilly area, which provided safety as floodwaters and landslides hit those on low-lying ground.
But villagers believe the Chimanimani Hotel was spared from the devastation of the natural disaster for a reason.
"This is an act of God. It is not by chance. It's an old building and I believe it was spared for a reason," said Petros Mwoyana, one of the people fed at the hotel.
The African Sun hotel group, which owns the Troutbeck Resort in Nyanga and Holiday Inn in Mutare, has also been providing accommodation for doctors assisting people affected by the cyclone.
Other lodges, like Heaven's Lodge, were less fortunate.
Heaven's Lodge was extensively damaged by floodwater and mudslides, and a clean-up is under way.
Industry players in the tourism sector said although there had not been a massive impact on tourist activities in the form of cancellations, they expected the infrastructural damage to have a bearing on the industry in the future.
The UN this week estimated damage from Cyclone Idai across Malawi, Mozambique and Zimbabwe at over $1bn.
Clement Mukwasi, the president of the Employers' Association of Tourism and Safari Operators, said the cyclone was confined to the eastern parts of the country.
Last year, 2.5-million tourists visited, the most in more than two decades.
"If anything, the tourism community contributed in different ways towards providing relief to the people affected," he said.
"We are running a pension fund for the tourism sector, so with the number of massive deaths we have recorded so far, we are just waiting to see if any of our contributing members have been affected."..