In the time of the virus, are you still entitled to a full refund?

People who a fortnight ago were fervently crusading about the scourge of plastic are now obsessed with getting their well-washed hands on plastic bottles of hand sanitiser or plastic atomisers in which to put their homemade sanitiser.
Image: 123rf/ammentorp

In these remarkably changed times, when it comes to refunds it’s not fair to expect either consumer or supplier to take the full knock.

This is what you need to know.

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