On the couch: 15 August 2011

15 August 2011 - 03:30 By Stephanie Dawson-Cosser, Leonard Carr
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I no longer like my doctor. I don't know how to move on and ask for my file

SHRINK RAP

THE reasons people move to alternative providers range from tea party talk about whose expert is better to disappointments.

People also leave as a bona fide vote of no confidence, a protest act of self-preservation when they feel they are not getting the best care.

The doctor may analyse why you left and improve his or her service as a result. - Leonard Carr

SUPERNANNY

Understanding what has caused you to leave is key to not repeating the process with another doctor.

You can call the receptionist to arrange a time to collect your file, without even facing the doctor. - Stephanie Dawson-Cosser

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