The staff at the KFC outlet in Braamfontein tried to hide their mistake‚ but that shouldn’t be something they get into trouble for. That’s according to KFC MD Doug Smart‚ who on Monday moved to calm customers following a hygiene scandal at a Braamfontein outlet last week.The outlet had to be temporarily closed after images showing staff using a hose to clean chicken which was on the floor went viral on social media last Thursday.In one image the uncooked poultry pieces were contained in buckets with blood and water streaming down to the ground.On Monday‚ Smart said the chicken that was on the floor was to be disposed and was not being cleaned to be fried.Smart said the franchisee Simon Malebane introduced strict controls which forced his staff to thoroughly clean the chicken before it is breaded with flour.This was done to prevent losses caused by throwing away discarded chicken which has already been breaded - any defects like feathers or broken bones on it means it has to be disposed.According to Smart‚ the staff did not properly inspect the chicken before it was breaded. When they realised it had defects‚ they then decided to clean it to hide their mistake. “We are 100% certain that this chicken was discard chicken. What we could not understand is why they were washing it. It made no sense. They could have washed it in the sink. We do not know why they chose to wash it on the floor. This is a very unusual case. We have never seen something like this‚” said Smart.“What we have done with Simon is to ask him to adjust his policy. No team member must get into trouble for moving a product that should be removed at any stage.”..