Beware of the Windows scamsters

19 January 2017 - 09:54 By SUTHENTIRA GOVENDER
subscribe Just R20 for the first month. Support independent journalism by subscribing to our digital news package.
Subscribe now

South Africans have become the latest targets of a group of cyber-criminals purporting to offer support services for US technology giant Microsoft.

Fake call centre employees - with Indian accents - have attempted to strong-arm their victims into buying anti-virus software by claiming their computers are infected with viruses.

A Durban woman, Chandra Naidu, used social media to warn people about the scam, to which she nearly fell victim. Naidu said she received a call from a man and a woman with Indian accents claiming to be from a Windows service centre in Johannesburg.

"Please don't entertain any such calls," Naidu said. "The man had remote access to my computer and threatened to block it if I didn't buy a Windows anti-virus system. He did close everything down on my screen. We argued over the phone. I asked him to call back."

Naidu said she was told by Microsoft that it was having problems with scamsters.

She is considering opening a criminal case.

Gita Pather, director of the Wits Theatre, at the University of the Witwatersrand, also shared her experience on social media.

"I got a call from a man purporting to represent Microsoft who said in a heavy Indian accent that I had opened a file that contained a virus.

"The company had picked it up and he was on the phone to 'help' me.

"I asked when I had opened this file, knowing that I haven't used either of my computers for quite a while, instead relying on my iPad."

Pather said she smelt a rat.

"He replied, 'Madam, we will tell you everything, what date, what time, everything. Just turn your computer on'.

"I told him to f*** off."

According to Indian media, Microsoft has filed a case with the New Delhi police claiming that cyber-criminals have duped more than 3.3million users since 2014.

Microsoft SA representatives and the police had not responded to queries by the time of publication.

subscribe Just R20 for the first month. Support independent journalism by subscribing to our digital news package.
Subscribe now