Viewers of Generations: The Legacy have been asked to be patient until the new storyline "is well developed".
Ratings for the soapie continue to decline after 10million watched the "debut" episode on December 1.
The show was off screen for two months when 16 principal actors were axed in August. But it was hoped that two former big-name stars, Connie Ferguson and Rapulana Seiphemo, would restore it to its glory days after much uncertainty.
According to the SA Advertising Research Foundation, Generations commanded just under 70% of the available TV audience on December 1, but by Tuesday this had dropped to 57%. SABC spokesman Kaizer Kganyago said: "We knew [ratings] would go up and then come back down to lower levels, because that is not where it was even before we went off air. You need to give it time."
This week actress Manaka Ranaka said: "I was forced to block two of the 16 fired actors from my social networks for being in support of people tweeting us hate messages."
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