WENDY KNOWLER | Companies can deduct 'reasonable' penalty for booking cancellations
You can cancel any booking you made in advance for a refund, but the company can deduct a 'reasonable' cancellation penalty
16 January 2023 - 06:00
The issue of booking cancellations is a complicated one, and Covid-19-related lockdowns made them even more so because neither consumer nor supplier had any say in the matter...
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