WENDY KNOWLER | Companies can deduct 'reasonable' penalty for booking cancellations

You can cancel any booking you made in advance for a refund, but the company can deduct a 'reasonable' cancellation penalty

16 January 2023 - 06:00

The issue of booking cancellations is a complicated one, and Covid-19-related lockdowns made them even more so because neither consumer nor supplier had any say in the matter...

There’s never been a more important time to support independent media.

From World War 1 to present-day cosmopolitan South Africa and beyond, the Sunday Times has been a pillar in covering the stories that matter to you.

For just R80 you can become a premium member (digital access) and support a publication that has played an important political and social role in South Africa for over a century of Sundays. You can cancel anytime.

Already subscribed? Sign in below.

Questions or problems? Email helpdesk@timeslive.co.za or call 0860 52 52 00.

Would you like to comment on this article?
Sign up (it's quick and free) or sign in now.

Speech Bubbles

Please read our Comment Policy before commenting.