How to handle conflict in the workplace

Considering the amount of time we spend with our colleagues, we are bound to have disagreements. Not all of them can be easily resolved, however. Sometimes we may even say or do things that destroy important work relationships.

The professional way to address this is to resolve the conflict so that you can get on with working together instead of fighting.

Donna Rachelson, founder and CEO of Branding and Marketing You, said it was important to be careful about one's dealings with colleagues.

"You might be very good at what you do, but if you handle office politics unwisely, it will get people's tongues wagging and that can do great damage to your personal brand. Impressions are long-lasting. Just one incident where you lose your cool and react badly to conflict can tarnish your reputation."

Rachelson has the following advice:

Even when the issues appear be too deep or you have an insoluble personality clash, at least try to build a relationship to the point where your colleague will not talk about you behind your back;

In the process of trying to resolve conflict, be honest. People generally see right through false behaviour. Stick with being civil rather than faking friendship;

Some great partnerships began in conflict. Showing respect for each other's expertise and experience can be a good place to start; and

Do not take things too personally. What seems crucial today may be insignificant tomorrow. Try to focus on the behaviour and not the person and keep things in perspective.