Wendy Knowler Consumer journalist

Wendy Knowler is one of SA's foremost consumer journalists, known for her columns published by TimesLIVE and her contributions to radio stations. She also hosts training workshops for businesses around SA. Her expertise is based on 20 years of mediating conflict between consumers and companies.

Wendy Knowler Consumer journalist
WENDY KNOWLER | You procreate, you’re liable for school fees – simple as ABC

Even if you didn’t sign the contract with the school, if you’re a biological parent, you are jointly responsible for paying fees

Wendy Knowler Consumer journalist
Banks, insurers and Christmas parcels

In this weekly segment of bite-sized chunks of useful information, consumer journalist Wendy Knowler summarises news you can use.

Wendy Knowler Consumer journalist
Tiger Brands gets labour court order against striking workers in Germiston

Tiger Brands on Monday obtained an order from the labour court in Johannesburg declaring the strike by workers at its Albany Bakery in Germiston as ...

Wendy Knowler Consumer journalist
Buyer beware! Consumer ombud issues warning about yet another e-retailer

In the past nine months, 328 consumers have lodged complaints with the ombud against online clothing retailer Ana Eleven Brand - for either failing ...

Wendy Knowler Consumer journalist
WENDY KNOWLER | Insurers, this is how you end up with corpses at your doorstep

Lack of payment for valid claims leaves bereaved families to scramble up money for funerals that cannot wait

Wendy Knowler Consumer journalist
'Special' offers, receipts & recycling: Wendy Knowler’s 'watch-outs of the week'

In this weekly segment of bite-sized chunks of useful information, consumer journalist Wendy Knowler summarises news you can use.

Wendy Knowler Consumer journalist
LiquiFruit recalls some apple juice products over elevated levels of mould toxin

A week after Appletiser announced a recall of six batches of its product due to elevated levels of a mould toxin, Pioneer Foods has announced a ...

Wendy Knowler Consumer journalist
Santam must pay 18 months (not three) in Covid-19 business interruption claims

Insurance Claims Africa CEO Ryan Woolley slammed insurers’ handling of their clients’ valid business interruption claims, accusing them of abandoning ...

Wendy Knowler Consumer journalist
WENDY KNOWLER | Smooth call-centre operators: why even sell ouma a second phone ...

Sales scripts never include a closing statement that sets out the deal clearly, and the elderly are often targets of this mischief

Wendy Knowler Consumer journalist
Car insurance and Ts&Cs: Wendy Knowler's 'watch-outs of the week'

In this weekly segment of bite-sized chunks of useful information, consumer journalist Wendy Knowler summarises news you can use.