Wendy Knowler Consumer journalist

Wendy Knowler is one of SA's foremost consumer journalists, known for her columns published by TimesLIVE and her contributions to radio stations. She also hosts training workshops for businesses around SA. Her expertise is based on 20 years of mediating conflict between consumers and companies.

Wendy Knowler Consumer journalist
WENDY KNOWLER: Locked in because landlord failed to pay levies to body corporate

The managing agents of the complex were effectively punishing the tenant for the actions of her landlord, says attorney

Wendy Knowler Consumer journalist
WENDY KNOWLER | Locked in because landlord failed to pay levies to body ...

It was while I was writing last week’s column that a new e-mail alert popped up at the top of my screen with the following subject line: “Prisoners ...

Wendy Knowler Consumer journalist
WENDY KNOWLER | Waste not, want not also applies to many ‘expired’ foods

I think we can all agree that it’s a disgraceful shame that huge volumes of food, still perfectly safe to eat, is wasted, especially in a country ...

Wendy Knowler Consumer journalist
R386m paid to complainants who asked insurance ombuds for help

Claims relating to cars made up about 40% of complaints lodged by policyholders to the ombudsman for short-term insurance last year, most involving ...

Wendy Knowler Consumer journalist
WENDY KNOWLER | Beware website scammers offering bargain prices

The biggest red flag is the ‘impossible’ prices fraudsters advertise

Wendy Knowler Consumer journalist
WENDY KNOWLER | Beware website scammers offering bargain prices

Too many people are taking these websites and adverts at face value; chasing the promise of a bargain without any awareness about the modus operandi ...

Wendy Knowler Consumer journalist
WENDY KNOWLER | Steel yourself for a sub-premium experience

Premium Steel has a ‘ridiculous’ policy of trying to muzzle unhappy customers.

Wendy Knowler Consumer journalist
Never trust an invoice sent as an e-mail attachment as expensive cons are rife

A Supreme Court of Appeal judgment this week went against the buyer of a home who unwittingly paid R5.5m into the bank account of a fraudster instead ...

Wendy Knowler Consumer journalist
KFC Add Hope: one franchise added punishment for staffers not getting enough ...

The fast food chain says it has taken action against a franchise shop which threatened customer-facing staff whose orders don’t include sufficient ...

Wendy Knowler Consumer journalist
WENDY KNOWLER | Breach of personal data points to necessity of biometrics

The impersonators know where their targets live, and where their valuable assets are at night