What you should and shouldn't do in a vehicle hijacking

04 October 2023 - 14:24 By Motoring Staff
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About 60 vehicles are hijacked daily in South Africa, according to the latest police crime statistics.
About 60 vehicles are hijacked daily in South Africa, according to the latest police crime statistics.
Image: 123RF/jumlongch

The latest crime statistics show about 60 vehicles are hijacked in South Africa every day. Presenting the statistics for the first quarter of 2023/24 (April to June), the SAPS said 5,488 cars were hijacked in the period.

“October is Transport Month, a period to renew our focus on all matters relating to transport,” said Wahl Bartmann, group CEO of the Fidelity Services.

“It is an ideal opportunity to make sure we are properly prepared and that we know exactly what to do and what not to do during a hijacking.”

The first step, he said, is to be vigilant.

“Turn your radio off, put your phone down, tell the kids to be quiet and concentrate on your surroundings as you drive. Report anything suspicious to your security provider or the SAPS immediately.”

What do you do if you do find yourself the victim of a hijacking?

“The first and golden rule is to not antagonise the hijackers. You need to show them you are not a threat,” said Bartmann.

“Lift up your arms to show you have no weapon and will surrender. Use your left arm to undo your seat belt and put your car in neutral. Do not turn off your car and get out slowly.

“Try to angle your body sideways so you are not facing a firearm head-on. Also, remember to protect your head with your arms and avoid direct eye contact with the hijackers, but try to take in what they are wearing, the sound of their voices and any other unique identifying features that could help police later. Most importantly, try to remain calm.” 

Bartmann also recommends a rethink of the telematics system in your vehicle.

“You should ask yourself if this is still the best and most effective product for your needs. In the same way that you would upgrade your cellphone, you should consider maybe switching to a new and better tracking product.”

Technology is fast-developing, with newer and more efficient products and services developed at a blistering pace.

“Your vehicle tracking system can literally mean the difference between life and death. Pinpoint accuracy has become increasingly necessary and recent advances in GPS technology have made geospatial information far more accurate and accessible than before,” says Bartmann.

“Technology now provides greater accuracy in positioning, communicated using far better communications technology. The good news is that the latest hardware and firmware combinations allow for more data to be sent more often, at lower prices, than ever before.”

Knowing exactly where you are means accident alerts can be received in real time, resulting in faster emergency dispatching in situations where every second counts, Bartmann said.

“Asking your telematics service partner some key questions could be the best investment in your security. It starts with testing the system today to see if it still offers the kind of protection and monitoring that would make you feel comfortable.”


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