We've got news for you.

Register on TimesLIVE at no cost to receive newsletters, read exclusive articles & more.
Register now

Cash to collect parcels scam: Don't fall for it, says Post Office

20 July 2021 - 07:48 By TimesLIVE
File photo.
File photo.
Image: SA Post Office/Twitter

The SA Post Office has warned people to beware of a scam involving messages sent via email, text and MMS meant to convince the receiver to pay money into a fraudulent account.

“The latest SMS message even includes the name of person who is receiving the message, and either states that the address of the receiver is illegible, or that the parcel can only be released once a clearance fee has been paid,” says Sapo.

The emails and messages differ in format, but they all contain a link. Should the receiver click on the link, a page requesting payment opens where the receiver can make a payment to “release” a fictitious parcel.

This is how you can spot a message or email that is not from the Post Office:

  • The Post Office never asks for import duties or clearance fees in advance. If there are customs fees payable on a parcel from abroad, the client pays the fees when they collect the parcel from the Post Office counter. The Post Office never requests your bank account number. The tracking number on the message is invalid when entered into the postal tracking website.
  • The Post Office sends customers an SMS or a collection slip when they have a parcel waiting for collection at a branch. This parcel should be collected as soon as possible to make sure it is not returned to the sender. 

Anyone receiving the scam notice should delete it immediately.