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WENDY KNOWLER | Hanging by a thread: customers shouldn’t go the extra mile for online retailers

There is so much competition in the online space now, and suppliers cannot afford to let down buyers

22 March 2021 - 20:19 By wendy knowler

The good news for online retailers is that, thanks to Covid-19 and the lockdown, shopping via screen has soared to levels previously predicted to take another four to five years...

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