WENDY KNOWLER | Welcome to our customer service line. Press 1 to get assistance elsewhere

Too often I find myself helping a customer get the assistance they should have got the first time round

26 June 2022 - 20:05

My work mostly involves leapfrogging consumers beyond call centres and other “customer contact points” when they’re being brushed off or ignored, and getting their cases to the higher ups who have the will and the power to do right by them...

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