New bills key to building a relationship of trust between state and citizens

Legislation driven by quest for greater state capacity and better service delivery

31 March 2024 - 00:00 By YOLISWA MAKHASI AND DUMISANI HLOPHE

South Africa faces a twin challenge of enhancing the capacity of the state while ensuring appropriate levels of service delivery. Continuous efforts and interventions to enhance the capacity and capabilities of the state must inherently be matched by improved and sustained quality of service delivery. In fact, the attainment of the National Development Plan (NDP) goals, either before 2030 or beyond, mainly depends on the levels of state capacity and government capabilities...

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