In 2020, the economy fell into a sharp recession, leading to huge loss of income for households and businesses. Unfortunately, many lives have been lost, nearly 90,000 cumulatively since the pandemic started. A year on, the mood is improving, albeit not in a straight line, as demonstrated by diverging confidence levels. In the recent Cape Town CCID’s State of Cape Town Central City Report 2020 — A Year in Review, we pointed out that it’ll take collaboration and creativity to equip business owners with the support, skills and will to weather the remaining storm...