Left to languish in Vodacom ‘customer care’ hell after dodgy telesales laptop deal

Long-suffering Vodacom customer spent a year trying to reverse telesales laptop deal and stop debit orders coming off his bank account

28 January 2024 - 00:02

I present to you today case study number 458 as evidence of why I say that agreeing to a cellphone contract over the phone is a seriously bad idea. OK, I made that number up — but, if anything, that’s an underestimate of the number of the seriously dodgy telesales cellphone contracts I’ve investigated over the years. ..

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